RMA Procedure

GDC Technology offers a Return Merchandise Authorization (RMA) program so that we may readily serve our customers. This program ensures that your return experience will be simple and streamlined. Please follow the directions below. Once the RMA request is submitted, our engineers will be in touch with you soon after; either by phone or email, so that you may process your request with GDC Technology.

  • Fill out the RMA request form below and submit. Fields with red asterisks (*) are required.
  • Please return using original packaging materials to prevent shipping damage.
  • After we send you your RMA case number, we will contact you in order to determine of products should be returned.
  • Please return the products to one of GDC Technology's office:

    Attn: RMA case number__________ (insert RMA case number)

Note:
  • RMA case number must be written visibly on the outside of the box.
  • A fee applies for all non-warranty RMAs. Please contact Customer Service for further details.
  • This RMA request form is for products directly purchased from GDC Technology. If this is not applicable, please contact your Local Dealer for service.
RMA Request Form
Company Name:*